gb 99 Privacy Policy

Introduction and Scope

gb 99 (referred to in this document as "we", "our", or "the platform") is an online gaming and betting platform that provides services to users in Bangladesh. This privacy policy applies to the gb 99 website (https://gb-99.cam) and all services associated with it.

The main purpose of this policy is to clearly inform you about what types of information we collect, why we collect it, and how we use and protect it. By using our platform, you are considered to have agreed to the terms of this policy. This policy should be read together with our Terms and Conditions.

The minimum age to use our platform is 21 years. We do not knowingly collect information from anyone under the age of 21.

What Information We Collect

gb 99 may collect the following types of information:

2.1 Identity Information

• Full name and date of birth
• Email address and mobile number
• Current address and nationality
• National ID or passport number (for identity verification)

2.2 Financial Information

• Mobile banking number (bKash, Nagad, Rocket)
• Bank account details (for bank transfers)
• Transaction history and amounts

2.3 Usage Information

• Login time, session data, and profile activity
• Betting and gaming history
• Preferred game categories and usage patterns

2.4 Technical Information

• IP address and device identifiers
• Browser type and operating system
• Site access times and navigation patterns

How We Collect Information

gb 99 collects information in the following ways:

3.1 Information Provided Directly

When you register an account, make a deposit or withdrawal, contact us via live chat, or send an email — you voluntarily provide us with information. This information is collected directly from you.

3.2 Automatically Collected Information

When you use our website, certain information is collected automatically through cookies and similar technologies. This includes your browsing behaviour, pages visited, and session duration.

3.3 Information Received from Third Parties

For the purpose of identity verification or fraud prevention, information may sometimes be received from trusted third-party verification services. In such cases, only necessary and legally permissible information is used.

Purpose of Using Information

Collected information is used for the following purposes:

• For account registration, verification, and management
• To process deposits and withdrawals — to keep transactions via bKash, Nagad, Rocket, and bank transfer secure
• To determine your eligibility for bonuses, promotions, and VIP benefits
• To provide customer support and resolve complaints
• To ensure platform security and prevent fraud
• To meet legal obligations and comply with Anti-Money Laundering (AML) rules
• To improve service quality and personalise the user experience
• To send important updates, policy changes, or security-related notices

gb 99 does not sell your information to third parties for commercial advertising purposes.

Sharing Information with Third Parties

gb 99 may share information with third parties in limited and specific circumstances. These circumstances are listed below:

5.1 Service Provider Partners

We use trusted technology partners for payment processing, identity verification, fraud detection, and IT infrastructure management. These partners may only use the information for specified purposes and under strict confidentiality agreements.

5.2 Game Studios and Content Providers

Game studios on our platform — including Evolution, Pragmatic Play Live, PG Soft, JILI, and Spribe — may receive certain session-related information to operate their own technology. However, this information is never held by them in personally identifiable form.

5.3 Legal Obligations

We are legally required to provide necessary information in response to court orders, valid requests from government authorities, or applicable legal requirements.

5.4 Business Restructuring

In the event of a merger, acquisition, or transfer of business assets, user information may be transferred to the relevant party. Users will be informed in advance in such cases.

Cookies and Tracking Technologies

The gb 99 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

6.1 Essential Cookies

These cookies are essential for the basic functioning of the website — such as maintaining login sessions, security verification, and saving language preferences. Without them, the main features of the site will not work properly.

6.2 Analytical Cookies

These cookies are used to understand which pages users visit most and where technical issues occur. This information is processed entirely anonymously.

6.3 Cookie Controls

You can limit or reject cookies by changing your browser settings. However, disabling essential cookies may cause problems when using some important features of the site.

Data Security Measures

gb 99 maintains multiple layers of security to keep your personal and financial information safe:

• SSL Encryption: All data transfers are encrypted using SSL/TLS technology, which prevents third-party access during data transmission.
• Encrypted Storage: Stored sensitive information is kept in encrypted form, never in plain text.
• Access Controls: Only authorised staff may access information, and only as needed for their specific role.
• Regular Audits: Security measures are regularly reviewed and updated.
• Two-Step Verification (OTP): OTP verification is available for login and important transactions.

We acknowledge that transmitting data over the internet is not entirely risk-free. Please keep your password confidential and contact our support immediately if you notice any suspicious activity.

Data Retention Period

gb 99 retains your information only for as long as necessary. The general rule is:

• For the duration your account is active, and for as long as required to meet legal obligations after the account is closed.
• Financial transaction records may generally be retained for up to five years.
• Information on inactive accounts is deleted or anonymised after a set period.
• Information related to an ongoing legal dispute or investigation is retained for as long as required.

Your Rights

You have the following rights regarding your personal information:

9.1 Right of Access

You may at any time request a copy of the information gb 99 holds about you. Please contact our support team for this.

9.2 Right to Rectification

If any of your information is incorrect or out of date, you may request a correction. Many details can be updated directly from the profile page.

9.3 Right to Erasure

In certain circumstances, you have the right to request that your information be deleted. However, due to legal obligations, we are required to retain some information for a set period.

9.4 Right to Object to Processing

You may object to your information being used for marketing communications or optional analytics. Please notify our support team directly for this.

To exercise these rights, contact us via our 24/7 live chat or email. You can find more information about this process in our FAQ.

Policy on Minors

gb 99 strictly does not provide services to or collect information from anyone under the age of 21. Age verification is a mandatory step in our registration process.

If a user opens an account by concealing their age with false information and this is later proven, the account will be closed immediately and all associated information will be securely deleted.

Responsible gaming is very important to us. For more details on this, please read our Responsible Gaming page.

Changes to the Policy

gb 99 may update or revise this Privacy Policy at any time. For any significant changes, we will:

• Post a clear notice on the website
• Send a notification to your registered email
• Update the "Last Updated" date at the top of the page

If you continue using the platform after any changes, you will be considered to have agreed to the revised policy. We therefore recommend reviewing this page regularly.

Contact

If you have any questions, requests, or complaints about this Privacy Policy, please contact us: