gb 99 Terms and Conditions

01 Definitions and Interpretation

The meanings of specific words and terms used in these terms and conditions are clearly defined below. These definitions apply throughout the entire document.

• "Platform" or "Site" — The gb 99 website and its associated mobile application, operated under the domain https://gb-99.cam.
• "User" or "Member" — Any person who has created an account on gb 99 or is using its services.
• "Account" — A user's registered personal profile, through which all platform services can be accessed.
• "Balance" — The amount of funds deposited into or received as a bonus in a user's account.
• "Wagering" or "Wagering Requirement" — The obligation to place bets with a specified amount a set number of times before bonus funds may be withdrawn.
• "Net Loss" — The difference obtained by subtracting total winnings from total losses over a given period.
• "VIP Program" — gb 99's special membership programme, divided into five tiers from Bronze to Diamond.

02 Eligibility and Registration

2.1 Age Requirement

To open an account on gb 99 and participate in any gaming or betting activity, users must be at least 21 years of age. Registration by anyone under 21 is strictly prohibited. gb 99 may request relevant identification documents at any time to verify age.

2.2 One Account Policy

Each individual may operate only one account. Creating multiple accounts under the same person's name, or managing an account on behalf of someone else, is strictly prohibited. gb 99 reserves the right to close all associated accounts and forfeit any available balance in the event of a breach of this policy.

2.3 Providing Accurate Information at Registration

The name, date of birth, mobile number, and all payment-related information provided when opening an account must be completely accurate and up to date. If an account is registered with false or incomplete information, the account may be closed and gb 99 reserves the right not to return any deposited funds.

03 Account Management

3.1 Login Security

Users are required to keep their username and password completely confidential. Login credentials must not be shared with any third party. If unauthorised access to the account is suspected, the gb 99 support team must be notified immediately.

3.2 Account Verification

gb 99 may verify a user's identity at any time when necessary. A copy of a national identity card, passport, or other government-issued identification may be requested for this purpose. Withdrawal requests may be placed on hold until the verification process is complete.

3.3 Prohibited Activities

The following activities are strictly prohibited:

• Attempting to hack or gain unauthorised access to the platform's software or systems.
• Using automated bots, scripts, or any other technical means to play.
• Operating multiple accounts for the purpose of claiming bonus benefits.
• Colluding with other players to influence game outcomes.
• Using the platform for money laundering or financial fraud.

04 Deposits and Withdrawals

4.1 Deposit Methods and Limits

gb 99 currently accepts deposits via bKash, Nagad, Rocket, and bank transfer (including Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major commercial banks). The minimum deposit amount for each method is ৳100.

4.2 Withdrawal Methods and Process

Withdrawals can be made via bKash, Nagad, Rocket, and bank transfer. The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 10 to 45 minutes. Processing time depends on network conditions and the status of account verification.

4.3 Withdrawal Terms

To make a withdrawal, the user must have their account fully verified. It is generally recommended to withdraw using the same method that was used for the deposit. The bonus portion of a balance cannot be withdrawn until any active bonus wagering requirement has been met.

05 Bonuses and Promotions

5.1 Welcome Bonus

New members at gb 99 receive a 100% bonus on their first deposit, up to ৳10,000. This bonus cannot be withdrawn directly as cash — to receive it, the wagering requirement must be met, meaning the bonus amount must be wagered 10 times. For example: depositing ৳1,000 gives a ৳1,000 bonus, making the total balance ৳2,000; before withdrawal, ৳1,000 × 10 = ৳10,000 must be wagered.

5.2 Regular Promotions

In addition to the welcome bonus, gb 99 offers several ongoing promotions for members. A weekly reload bonus, slots festival bonus, cricket season rewards, and a birthday special gift — each of these offers has its own terms and conditions.

5.3 General Bonus Policy

Each bonus offer has a specific wagering requirement and must be used within a set time limit. gb 99 reserves the right to cancel a bonus if suspicious activity is detected (such as placing bets solely to avoid the wagering requirement). For more details on bonuses, please read the FAQ section.

06 Betting and Gaming Rules

6.1 Bet Acceptance and Cancellation Policy

All bets registered on gb 99 are considered final; however, gb 99 reserves the right to cancel a bet if incorrect odds were displayed due to a technical error. In sports betting, if a match or event is cancelled, the bet amount is generally refunded.

6.2 Slots and Casino Games

The RTP (Return to Player) rate for all slots and casino games is set by the game provider studio, and gb 99 does not alter them. Each game's outcome is determined by Random Number Generator (RNG) technology, which is completely impartial.

6.3 Live Casino

The live casino section features games from Evolution, Pragmatic Play Live, and other reputable studios. The rules for live games are displayed within the relevant game interface and must be followed at all times.

6.4 Dispute Resolution

If a dispute arises over a game result or a bet, the support team must be notified within 24 hours. gb 99's system logs will be considered the final evidence.

07 Responsible Gaming

gb 99 believes that entertainment should be enjoyable, not a source of stress. We want every member to play consciously and in a controlled manner. If needed, users may contact the support team to set deposit limits or temporarily close their account.

Detailed information on addressing gambling problems and getting help in a crisis is available on our Responsible Gaming page. Please remember, participation by anyone under 21 is strictly prohibited.

08 Privacy and Data Protection

gb 99 has a separate policy regarding the collection, storage, and use of users' personal information. To learn about this policy in full, please read our Privacy Policy.

In brief, we use user information only for the purpose of providing services, verifying accounts, and meeting applicable legal obligations. Information is not sold to any third party for commercial purposes. The site uses SSL encryption technology, which keeps all user transactions and data secure.

09 Intellectual Property

The design, code, logo, graphics, text content, and all other elements of the gb 99 platform are protected under gb 99's intellectual property rights. Reproducing, distributing, modifying, or commercially using these elements without prior written permission from gb 99 is strictly prohibited.

Third-party game software (Pragmatic Play, PG Soft, JILI, Evolution, etc.) is operated under the intellectual property of the respective studios, and its use is governed both by these gb 99 terms and conditions and by the relevant studio's own policies.

10 Limitation of Liability

While gb 99 takes the utmost care in providing services on the platform, gb 99 will not be liable for compensation in the following circumstances:

• Interruption to a game or bet due to loss of internet connection or a technical fault.
• Loss caused by problems with the user's own device or network.
• Unauthorised access to an account resulting from the user's own negligence or failure to keep login credentials secure.
• Issues with a third-party payment gateway or banking system.
• Force majeure — natural disaster, government prohibition, or a state of war.

In any circumstance, gb 99's total liability shall not exceed the actual balance held in the user's account at the time of the relevant incident.

11 Account Closure and Suspension

11.1 At the User's Request

Any user may request the support team to close their account at any time. It is recommended to withdraw any available balance before closing the account. If an active bonus wagering requirement exists, the bonus portion may not be refundable.

11.2 At gb 99's Initiative

gb 99 may suspend or permanently close an account without prior notice in the following cases:

• Breach of any clause of these terms and conditions.
• If evidence of fraud, account hacking, or bonus abuse is found.
• If it is proven that the account was registered using false information.
• Direction from a regulatory authority or legal body.

12 Policy on Changes to Terms

gb 99 reserves the right to partially or fully amend these terms and conditions at any time. For significant changes, an effort will be made to notify members in advance by email or through the site. However, continued use of the platform after updated terms are published will be considered acceptance of the new terms.

To learn more about gb 99, please read the About Us page. It describes the platform's purpose, values, and team.

13 Contact and Support

If you have any questions about these terms and conditions or find any clause difficult to understand, please contact our support team. gb 99 support is available seven days a week, twenty-four hours a day, in Bengali and English via live chat and email.

Support email: [email protected]